Ian_Verar wrote Has anyone tried pairing deco m9 plus as a hub for zigbee devices? Specifically smartthings devices? Does it work the same way as smartthings hub? Does the sensors, switch etc gets...

Hi all users. For the NAT loopback issue, we found that it is caused by the Trend Micro's interception, and we have negotiated a solution with Trend Micro, we will fix it in the next firmware. Please...

Hi, The maximum clients for Deco M9 plus is 64 (2.4GHz) + 64(5GHz); while considering most of smart home devices support 2.4GHz only, we may take 64 finally. Meanwhile, it is related to the IP pool...

Hi, Once you logged into Deco app, on the right upper corner, please go to message center via clicking the envelope icon; and then you can find report. Good day. myfvh wrote I recently installed a...

It can be said that the connection speed is not good, and suggest to change another socket to plug it. myfvh wrote so, Orange = Red ?

Hi, That is weird, cause it can be fixed via downgrade, so it has nothing to do with hardware. Did you restore the configuration files after you updated the firmware? If so, you can try to update it...