Hello, Please enable IPTV and choose custom mode and then enter the IPTV VLAN ID and enable the 802.1Q tag. For internet VLAN ID and VOIP VLAN ID, you can leave them empty. After that, click save and...

Hello, 1. Ensure that your device has connected to the router 2. Open a web browser and enter 192.168.0.1 or tplinkwifi.net in the address bar and give it a go. 3. Otherwise, please check the default...

Hello, Thanks for your valued reply. With the PS4 connected to the modem / router directly, do you have the same issue when playing games? Good day.

Hello, to block PS4 to access internet at certain time, it is suggested to use access control to satisfy your needs. Below is the instruction: https://www.tp-link.com/en/faq-1724.html Besides, you...

Hello, What is the model number and hardware version of your product? Please verify whether the network type of the sim card is compatible with the router. With the sim card plugged into the smart...

Hello, 1. Under this layout, what is the operation mode of the C7? How do you connect it to the operator router? by wired cable or by wirelessly? Operator router (bridge mode) -> Tp-Link Archer C7...