Form the error information, it's should not be the account problem. On your phone, please go to the settings page, find the kasa app, then please make sure the Wi-Fi and Cellular data permission for...

Hi, Can you try different USB port on your MAC computer? And whether the other devices on your home are working properly with your router's wireless network?

Hi, May I know which country are you located? Who is your SIM card internet service provider? Please refer to the compatibility list of the TL-MR3020....

Hi, May I know the model number of your TP-LINK product? What's the password you want to recover? Is it the wireless password?

For your case, you can try to unscrew one of the LB100 and then screw it back to the lamp base, check whether the Kasa app can control this LB100 or not. If still have issue, it's suggested to turn...

On the Deco App, go to More->Wi-Fi, then you can turn on or off the 2.4G and 5G network.