Hi, When the TD-W9970 in the bridge mode, it's work the same as a pure modem. We have not received the feedback about the TD-W9970 have some security issue.

Hi, Do you have internet access when connected to your modem directly? If yes, what's the ip address on your computer? Here is the instruction to check the ip address on the PC....

Hi, When you try to log into the kasa app, please make sure your phone have internet access. You can use wifi network and the 4G network to have a test. And for the kasa app, please make sure you...

Hi, For your issue, please help to confirm the following information for your issue. Thank you! 1. Normally, how many devices connected to the RE200 at the same time? 2.Whether there any high flow...

Hi, For your case, on the kasa app, please refer to the link below to make sure the firmware of the HS100 is the latest one or not. If it's not the latest one, update firmware first....

Hi, What's the model number of the range extender? How about the lights on the RE? Are there any changes on the Archer C9? You can try to reset the RE and then reconfigure it, and check whether it...