Lucky_Cat wrote @Kevin_Z After installing firmware 1.3.1 Build 20220721 rel.61848(5553) 1. Is the internet connection 100% stable before this firmware update? Is updating the AX11000 firmware to...

@doingnz Thank you so much for your cooperation and efforts in helping verify the internet disconnect issue after installing the latest official 1.3.1 version. Please don't worry about the firmware...

Hello @Zhoerya Do you mean the contact info published on the local official website is not responding? Are you from Indonesia? This is the hotline and email:...

Hello @AMG1105 Regarding the partial RMA request, it's suggested to contact the local tech support to be advised further: https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

@2112 Thank you very much for getting back with the detailed info. Can you please do a comparison test by disabling Onemesh on the AX6000 and removing the RE500X from the network to monitor the...

@Kemal61 Hello Kemal, thank you very much for the detailed information about the internet issue with the Archer AX11000. To assist and figure it out efficiently, I've forwarded your case to the...