Hello @Madmart Thank you for reaching out to us and welcome to the TP-Link community. Can you confirm which password are you referring to, the login password to access the router web interface, or...

Hello @WSAF123456 A detailed issue description including the TP-Link device model as well as its hardware version will help a lot in addressing the issue, so don't hesitate to provide as many details...

Hello @Farhan_Jafri Thank you for reaching out to us and welcome to the TP-Link community. Please confirm if the Akira Smart LED TV is connecting to the 2.4G or 5G network when it was working fine...

Hello @uNkPoker23 Thank you for reaching out to us and welcome to the TP-Link community. Are you saying the wireless connection of the Archer C4000 stops working but the LAN still works? How about...

@nanobot Can I know the brand and model of this AX/Wi-Fi 6 Android phone? How about its OS? Are you using Speedtest APP or speedtest.net on the Android phone? We would like to forward your case to...

Hello @Monis Thank you for reaching out to us and welcome to the TP-Link community. Do you mean the 2.4G signal may disappear when it stops working? Only the 2.4G connection drops, wired and 5G...