@benlee Do you mean the router will reboot itself once you connect the iPhone XR IOS 15.1 to the network? No matter it connects to the 2.4G or 5G? Try to disable IPSec passthrough on the AX23 (under...

Naif1981 wrote @terziyski I am on the US version. And what I understand that I won't be able to downgrade using the normal process. Is there another process? I have bought the router to use L2TP...

@BBCV Hello, if that is the case, I would suggest you email the System Log on the AX1500 to support.email@tp-link.com, but don't reboot the router before saving the log, you can try tapping...

2022/10/13 Update: This issue described in this article has been addressed and fixed within the latest official firmware, please check for the updates on the router web GUI or via the Tether App, or...

Nano.Bautista wrote Do you know if there’s any way to get support involved? @Nano.Bautista To assist you more efficiently, I've forwarded your case to the TP-Link support engineers who will contact...

@layla211 Hello, please follow this article to troubleshoot if there is no internet when connecting the WR840N to the ISP modem: https://www.tp-link.com/support/faq/1556/ BTW, who is your ISP?