@Lacleber That's weird. Do you still have the previous C60 router? If you connect it back to the network, will it still allow you to play New World?

@Tombstone Have you tried my suggestions, such as changing the cable between the modem and the AX11000, cloning the MAC address of the old router to AX11000?

@Nick12345 Hello, please go through the troubleshooting suggestions we provided below, then report back: [Troubleshooting] Router Disconnects from Internet

@Lacleber Hello, please check the firewall settings on the Archer C6, diable the SPI firewall and DoS Protection: Please also check the Windows firewall settings, disable them as well. You can also...

@Zoli1 Is there an error message when the Xiaomi note 7 and lenovo tablet tb-x605F failed to connect to the wireless network? Are they both connecting to the 2.4G or 5G network? How about the...

@ra5m6lw You can find the contact info below: https://www.tp-link.com/support/contact-technical-support/#Hotline-Support