@CityZ3n Here is the HomeSheild introduction: https://www.tp-link.com/en/homeshield/ BTW, which country are you from? We will check.

@kelvin1234 What's the model number of the TP-Link router? If it supports HomeCare or HomeShield, you can check and configure the Parental Control to see if it helps. The guide can be found as below:...

@Bogdanus @Anirudh90 Hello, please follow the guide below to find or change the wireless password of the router: https://www.tp-link.com/support/faq/399/

@Shivang613 Please follow this guide to find or change the password for your TP-Link account: https://www.tp-link.com/support/faq/1371/

@Jamajo56 Who is your ISP, and is the WAN connection type on the C2300, Dynamic IP? Is there still a WAN IP address when the internet is not available on the C2300? Please show us the screenshot of...

@korikori OK, please let me know if there is still an issue.