@Recruit Hello, as I replied to Aashish_AS previously, the engineers are trying to look into this issue you reported. I have also forwarded your case to them, they will contact you via email to...

@CityZ3n You can search Homeshield in the search bar like below then you will see the guidance for the functions: https://www.tp-link.com/au/search/?q=homeshield&t=FAQ&p=1&sort=

@Gijs12345 OK, no problem. Please let me know if you need further help with this.

@Gmex Hello, Archer C80 Parental Control doesn't support viewing the online time or history. Only HomeCare and HomeShield can do that.

@Psychonaut Thank you for the update, and it's good to know you have figured it out.

@Lucario485 Hello, can you please confirm what are the 2.4G wireless settings on the AX90, such as wireless channel, channel width, and security? If possible, please try disabling Smart Connect on...