@Pansaru This is a community forum for global users, so we may not know or be familiar with all ISPs all around the world, that's why we ask. If you don't want to continue discussing or providing...

@JulieG Hello, can I have the model number of the TP-Link device? Do you want to disable the wireless network of the router manually via the Tether app when you are home or when you are outside? You...

@Pansaru Hello, we suggest going through the standard troubleshooting is because we didn't have much information about the issue you're reporting, so we want to know more, then we can suggest...

@ganeshahv Thank you. They will try to look into the issue and report back once there is a solution.

@AntoniH That's good. So maybe the previous update was not successful.

@ganeshahv Is the iPhone 12 connected to the 2.4G or 5G network? How about trying the other? The issue you reported sounds abnormal, we would like to escalate it to the support engineers, they will...