@DanielChen I think the support engineer had replied to you? Can you confirm? If not, I suggest you reply to the email again as I do not know more than them.

@RonL Hello, thank you very much again for all the detailed info. This sounds abnormal, I would ask the support engineers to look into this, they would likely reach out to you via email to continue...

@xNVwb3iP Hello, that sounds abnormal, I will report it to the support engineers and they will confirm if this can be optimized.

@RonL Hello, thank you for the detailed information. So does this means some special devices will lose internet access when they are still connected to the AX6000 network? What are they? What if you...

@MikeinElma Hello, I just replied your another post below: https://community.tp-link.com/en/home/forum/topic/503218?replyId=1016292 Can you please confirm if the LED will change on the AX11000 when...

@MikeinElma Sorry to tell you that we haven't gotten a reply from Rabeet since his last response, so his issue was not addressed. Is your ISP also Spectrum? If you are willing to troubleshoot this...