@justWoody If possible, please try with a different phone, you can try it on an Android or an iPhone with a lower iOS version. To locate this issue and try to fix it, we would like to follow up on...

@ColeSlaw71 What is the wireless security on the AX6000? Try changing to WPA2-PSK.AES for both the 2.4G and 5G network, then confirm the connectivity on the iPhone 12 Pro. BTW, does iPhone 12 Pro...

@akg11 Try TomDumo's suggestions to check the QoS settings on the AX11000, or you can follow the guide to disable it: https://www.tp-link.com/support/faq/3069/ If this doesn't help, you can also try...

@RAJA193 Have you tried Electroman121's suggestion? He solved the issue by changing the wireless security to WPA2-PSK AES, you can do that if you experience the same as him.

@MaldonadoBRZ To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

@justWoody Are all the devices connected to the AX73 network or powerline extender network? Is it possible to confirm this? Or you can simply unplug the powerline adapter from the network, and let...