@wlh If you have tried all the basic troubleshooting but the speed is still slow, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

@greg_gr Can you please verify if the wireless is not stable or the internet connection on the AX20 is not stable? How about the internet LED on the router when the timeouts happen? Who is your ISP?...

@Hiro_X We will do.

@MrGuGuZai We are working with some customers who reported similar issues, while the support engineers didn't get any reply from you, we hope you could work with the engineers if there is still an...

@Logan_Gaming Hi, how about the QoS settings on the C6, is it configured correctly? Follow this guide to confirm it: https://www.tp-link.com/support/faq/3069/ If this doesn't help, please do a...

@UriB Yes. Visit this page to know more about HomeCare: https://www.tp-link.com/homecare/.