@BolozinAction Hi, the VPN connections between the VPN server and the clients are protected with a 128-bit encryption mechanism on the TP-Link routers now, which is strong enough to protect the data...

@psyntium Hello, as we tried to explain to other community users, HomeShield is only supported to be configured on the Tether app now, given that it will require a subscription when you use...

@Serious_joker09 When did you purchase the router, and when did the disconnect issue happen? What's the WAN connection type on the WR820N? Dynamic IP or PPPoE? Please send us the whole system log on...

@mooninstars If the router doesn't feel hot when it reboots itself, there is no need to use a fan to cool it. Can I confirm what is the power supply you are using now with the router, is it 12 V ⎓ 1...

@psyntium Thank you very much for sharing your opinions about the HomeShield configuration of the AX73. We have reported your request to the dev and product team, they will consider the feasibility...

@LCG Thank you very much for all the details. To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we...