@Ibrahim000 The default username and password for the router login are both admin, which can be found on the device bottom label. However, if you changed it to something else and cannot remember it,...

@PiedPiper Thank you very much for all the details. I found you have already opened a support ticket with the support engineers, I will remind them to investigate this with the highest priority,...

@_cc That's weird. What is the device you are testing the 5G connection? Phone or laptop? What is the OS or model of the 5G adapter? We would like to follow up on your case via email. Please check...

@Thiago_Pereira Sorry, still no updates yet.

@hamimrahman.17 Thanks for updating. To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

@zakporter Nope, routers with Qualcomm chips aren't affected.