@LJK57 Hi, have you confirmed Step 1 and 2 already, and still cannot connect to the VPN server? If that is the case, please confirm the below: 1. What kind of VPN type you are using, OpenVPN or PPTP...

@TKSX Hello, if you are experiencing the disconnect from internet issue when connecting to the TP-Link router, please check the suggestions we updated below, and report back with some basic...

@ForeverNoob Hello, if you are experiencing the disconnect from internet issue when connecting to the TP-Link router, please check the suggestions we updated below, and report back with some basic...

@usfreak13 Hi, if you are experiencing a disconnect from internet when connecting to the AX20, please check the suggestions we provided here, and report back with the basic information, then we can...

This Article Applies to: TP-Link Routers Issue Description/Phenomenon: Some customers may find that the router keeps disconnecting from the internet/modem, the internet LED on the router changes to...

@ManishJanjani Hello, can we have the firmware version of the router? You can find it on the router Status page, please show us the screenshot. Who is your ISP? When the internet drops on the router,...