Forums/
Wi-Fi Routers
2021-06-25 08:37:58
@Mdirfan Yes, that is what I meant. Can you please confirm if the devices still obtain IP addresses successfully from the router? If it is a phone, you can go to Settings > Wi-Fi, then you should be...
0HELPFULS
Forums/
Mobile Wi-Fi
2021-06-25 06:23:59
@Markinator Hi, if the router got rebooted, we will not be able to find the useful logs, as it would be cleared by the reboot. Are you able to test the connection with another A1 SIM card? You can...
0HELPFULS
Forums/
5G/4G Routers
2021-06-25 06:20:34
@Shekhar66 Hi, are you using the original antenna on the MR600? We previously found some customers reported they cannot choose band manually when they changed the antenna working on different...
0HELPFULS
Forums/
5G/4G Routers
2021-06-25 06:15:56
@sharkany Hi, kindly check the suggestions we provided here: [Troubleshooting] SIM Card not Found?
0HELPFULS
Forums/
5G/4G Routers
2021-06-25 06:12:09
@myag Hi, I'm wondering how did you revert to the old firmware since you cannot access the web page? Which firmware are you running now? This sounds quite weird, as we didn't hear this kind of...
0HELPFULS
Forums/
Wi-Fi Routers
2021-06-25 05:59:19
@hisanabe Hi, may I confirm why you disabled the DHCP server on the CATV modem router? What if you leave it on, and disable the DHCP server on the AX20, will the AX20 work properly in AP mode?
0HELPFULS

