@Kevin_Z I have reconfigured everything and the problem hasn't recurred. This doesn't full me with confidence though as I have no idea why it happened.

@Kevin_Z I went to take the screenshots you asked for but the iOS app asked me to log in, then completely reset itself! So I have now lost all the config set up I did and face having to reset all...

@Kevin_Z I checked that the devices were connected to the correct accounts and that they still weren't working. I then deleted my wife's profile and rechecked but it made no difference. I then...

@Kevin_Z thanks for the suggestions. I will try them out and come back to you.

I have three Deco P9 devices connected to my existing Sky modem/router box. I have configured 4 profiles, 2 of which have bedtimes set up under parental controls. The other two profiles are for my...