@FlorianMS Hello, does the plug work fine now? Did you try the beta firmware?

@LEOYU Hi, sorry to tell you there is no other way to recover the firmware, you may need to contact the tech support to check the warranty cause the device seems faulty....

@Hugh2 Hi, try to change the device name on Kasa app and try voice command again. Check if Alexa app is using the user account. Households account cannot manage the device. Do you have any other...

Ptoing wrote Hello, Is there a possibility for a function that plug would turn on and off for example every 10 minutes infinitely? Or for a specified time or number of iterations? Thank you! @Ptoing...

@nyocker Hello, would you please tell us more details about the issue? When you set up the power strip on Kasa app, there should be an option for KP303( the same option for HS300). What's the light...

@Nick.G88 Hello, your smart plug can use the different time zone with your phone, just choose the correct time zone and location on the Kasa app, then they will work as they supposed no matter where...