Chadab wrote @Brook is there a way that we can rollback to the previous firmware? @Chadab and sorry, apparently I was misled between a recent firmware update on my KP400 and the problem. However it's...

Chadab wrote I've noticed on my router system logs that the two tp-link plugs that I have (kp400 and kp303) are both continually generating the "send ack ip" and "receive request ip" messages. No...

greenjonathan08 wrote @SimonC. @Brook I'm also having this same issue with the 4 HS103 plugs I purchased about a month ago. Definitely seems to be an innate issue with the HS103. I'll follow this...

Brook wrote @SimonC. Hi, thank you very much for your detailed information. I have already replied the support email, and please have a check of the email and reply with the required information....

Chadab wrote @SimonC. I'm having the same exact issue. I just purchased my plugs about a week and a month ago. I have the KP400 and the KP303. Both are having the issue where it will at random click...

Brook wrote @SimonC. Hello, Simon, Did you receive any reply from the support team? And can I have you ticket ID from the support email system? In order to speed up the process, what is the model...