Hi @MayWifiSarap To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is...

Hi @MayWifiSarap Nothing else for now. I will need more time to do the research and report the issue to firmware engineers. Once I have any update you will see update on the following post: Get the...

Hi @flrwrzl Could this cam already has fixed IP on it's own IP settings? So it's not using DHCP actually? Try login the cam page and check:

Hi @MayWifiSarap What is your OC200 controller version? Does the TL-SG2210MP still shows "Connected" status on the controller? There could be two issues: 1. Maybe the controller timezone is...

Hi @arobase ER605 supports Link Backup, that means you will be able to active backup WAN2(4G) only when WAN1 offline. However currently we are not able to detect the traffic of "cloud backup", so...

Hi @shaban-sikander Yes, AC50 controller is used to manage CAP1200&CAP1750. However I will recommend Omada EAP (like EAP225) and Omada controller(like OC200). CAP is End of Life in many countries....