I have the two 2.4 gh and 5ghz extender signals. Is the 5ghz extension using the 2.4ghz signal. The 5ghz light is off.

@Solla-topee I have the same issue. I have a standard AT&T gateway router. I was able to connect the 5ghz then lost the signal. now the re650 extender only shows the 2.4ghz. I tried using the app to...