Oh other thing it says is to hold reset button 30 seconds while connected, keep holding another 30 seconds while unplugged then plug again holding another 30 seconds. I don’t know if this helped or...

@joannas11 what I did was try to go to web address to fix but computer warns me that info can be stolen. I kept playing with an entire day, plugging unplugging, etc. only the light for being on would...

I don't know the firmware or hardware version. I purchased these in September 2020 so I'll assume they work. Since then my router was changed and I had to update my password and router name. I did...

@joannas11 I HAVE THE SAME ISSUE. I ALSO RESET SEVERAL TIMES - IT DOESN'T WORK AT ALL. I MEAN IT WORKS AND I CAN SEE IT'S ON WIFI BUT IT WON'T CONNECT TO MY NETWORK.