sound quality is very bad

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sound quality is very bad

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sound quality is very bad
sound quality is very bad
2020-08-24 19:33:36 - last edited 2020-08-27 01:24:09
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.0.10 Build 200520 Rel. 45325n(4555)

Hello,

The sound quality (talk mode, connection mode) is very bad. Why?

Can I do something? Or new FW will improve the situation?

Regards,

Mikel

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Re:sound quality is very bad-Solution
2020-08-27 01:24:02 - last edited 2020-08-27 01:24:09

@Mikel1978 

Good day.

Do you mean there is lots of noise from the camera and the sound is very weak?

How long have you had the camera and Has the sound been bad since you bought it?

If possible, can I have a small video clip about the sound quality?

Have you tried to reset the camera and set it up again, relocate somewhere with less electric interference to have a look?

Thank you very much.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:sound quality is very bad-Solution
2020-08-27 01:24:02 - last edited 2020-08-27 01:24:09

@Mikel1978 

Good day.

Do you mean there is lots of noise from the camera and the sound is very weak?

How long have you had the camera and Has the sound been bad since you bought it?

If possible, can I have a small video clip about the sound quality?

Have you tried to reset the camera and set it up again, relocate somewhere with less electric interference to have a look?

Thank you very much.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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