Archer GE800 SFP+ Interface Problem, No Internet Connection
Archer GE800 SFP+ Interface Problem, No Internet Connection
Hello everyone,
I am currently moving house and have a fiber optic connection from Deutsche Telekom in my new apartment. So I'm just starting up.
I bought the Archer GE800 and plugged the SFP Zyxel Modem box into the SFP+, which is also certified by Deutsche Telekom and my ISP.
First I registered the SFP ONU stick online with my ISP, which all worked, and I was confirmed that everything was ready for use.
The router lights up red and shows me “No internet connection”.
1. The router has an SFP+ interface, the ONU stick only SFP, but that shouldn't be a problem. As far as I know, there is only one SFP stick available from Telekom at the moment. It should be enough for 1000MBits/s.
2. the fiber optic connection in my apartment has an LC/AFC connector, the ONU stick has an SC/APC connector.
I bought this adapter (https://www.amazon.de/dp/B0C4N2CLJ3?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1)
3. I have set to dynamic IP, as my ISP does not assign an IP as far as I know.
4. the latest FW is installed
How can I check whether the router recognizes and communicates with the ONU Stick?
Do I need to make any other settings?
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@woozle Ok I understand, but if this is the wrong one, how do I find out which one I need, or is it not possible with the Archer GE800?
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I don't know. I suggest you contact Telekom and ask them.
By the way, here is link to a thread about a similar issue. (same SFP modem with router of another brand)
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@woozle Hi, I spoke to Telekom today, they couldn't really help me, it seems that there is no SFP modem for third-party router yet.
I bought a Fritzbox 5690 Pro and it works fine.
I will unfortunately send the Archer GE800 back, if there is an SFP modem for third-party router in the future, I will sell the Fritzbox again and then order the Archer GE800.
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