C330 Smart Analysis not working with 3rd party DVR

C330 Smart Analysis not working with 3rd party DVR

C330 Smart Analysis not working with 3rd party DVR
C330 Smart Analysis not working with 3rd party DVR
2025-05-20 18:19:15 - last edited 2025-05-21 03:12:18
Model: VIGI C330  
Hardware Version: V1
Firmware Version: 2.0.5 Build 241028 Rel.59396n

Hi everyone!

I got a new C330 camera and I'm trying to enable the smart analysis features in my Hikvision DVR. Even enabling the features on camera by web browser or the app the DVR still says that the camera doesn't support the feature. The manual says that I should enable a feature in "Settings > Smart > Object Attribute Analysis" but this setting doesn't exist on the camera. The only thing that works in the DVR is the Motion Detection (basic event). All the Smart Events doesn't work.

DVR model: Hikvision iDS-7216HQHI-M1 / S

 

How can I use the features?

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#1
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1 Accepted Solution
Re:C330 Smart Analysis not working with 3rd party DVR-Solution
2025-05-21 03:12:14 - last edited 2025-05-21 03:12:18

  @VictorMTTZZ 

We do not provide support on third-party compatibility in advanced features like this AI feature. The advanced function is proprietary to the own brand. Please make sure you use the same brand setup instead of mixing them.

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Re:C330 Smart Analysis not working with 3rd party DVR-Solution
2025-05-21 03:12:14 - last edited 2025-05-21 03:12:18

  @VictorMTTZZ 

We do not provide support on third-party compatibility in advanced features like this AI feature. The advanced function is proprietary to the own brand. Please make sure you use the same brand setup instead of mixing them.

Recommended Solution
  1  
  1  
#2
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