Extender: Apple laptop not connecting but iPhone has
tp-link Wi-Fi 6 Range Extender. AX1500, RE505X.
I've installed and set up the range extender, and moved the plug and successfully positioned it upstairs near the dead area. All lights are solid blue.
My iPhone has connected to it, and is able to get significantly faster speeds than on the main Sky wi-fi router. However my laptop can't connect to the extender. Even when I move and sit right beside the extender I get an error message 'connection failed'.
I'm on an older apple laptop, (OS Catalina) and I'm wondering if it isn't wi-fi 6 compatible?
By clicking Alt > wifi icon in menu bar, brings up some info regarding the wifi, and PHY is 802.11n which, with some google research, I think is wi-fi 4.
Some research online seems to indicate that the extender should be compatible, although it may not be able to supply the fastest speeds, but it should be able to connect, but I'm thinking that this information is incorrect?
Any advice from more technical folk much appreciated.
Michael
Hi,
Only the 5 GHz band of the RE505X supports Wi-Fi 6.
The 2.4 GHz band of the RE505X is still only Wi-Fi 4 (802.11n).
Therefore, if your Apple laptop can't connect to the 2.4 GHz Wi-Fi of the RE505X either, then Wi-Fi 6 compatibility can't be the issue here.
I suggest you check the "Security" settings of the "Extended Network". In case it is currently set to "WPA3-PSK" or "WPA2-PSK/WPA3-PSK", then change it to "WPA2-PSK" for a test and see if that might work.
Hi,
Only the 5 GHz band of the RE505X supports Wi-Fi 6.
The 2.4 GHz band of the RE505X is still only Wi-Fi 4 (802.11n).
Therefore, if your Apple laptop can't connect to the 2.4 GHz Wi-Fi of the RE505X either, then Wi-Fi 6 compatibility can't be the issue here.
I suggest you check the "Security" settings of the "Extended Network". In case it is currently set to "WPA3-PSK" or "WPA2-PSK/WPA3-PSK", then change it to "WPA2-PSK" for a test and see if that might work.