X80 Dropping Connection
Hi
I have had a Deco X80 (2 units) for a couple of years now and have always had little drop outs or connectivity issues. I can usually deal with them, but they are getting a little frustrating. I'd also like to make sure I take full advantage of the upcoming Australian NBN speed increase so making sure everything runs as well as possible. The firmware is up to date and I am happy to monitor and use both the app and web portal to configure the devices.
The issues normally come on 1 of 3 specific devices, my gaming computer, an LG TV and a TCL TV. These three devices connect to either the router (LG TV and computer) and the one satellite via 5GHz WiFi. The LG TV is also wired in to the router through a simple network switch into the back of the router.
On my computer I don't usually notice any drop outs but I do get a notification in my games (typically iRacing, very dependent on a good network connection with servers based in the US) that the network disconnected during a race. This can rarely cause me to drop out of a race or ghost out in the game. I have a PCI WiFi card and external antenna.
Both TV's, at all times of the day or night can lose network connectivity and need a reboot to reconnect to the network. This is frustrating for both my kids and wife who struggle to deal with the lack of connectivity and internet. The only way to get the TV's reconnected is the reboot them (switch off at powerpoint).
My questions are:
- What can I do to better diagnose and analyse the drop outs and issues. I have reviewed the logs on the router but they don't make a heap of sense. What should I be looking for?
- If this is a device issue, is this grounds to get it replaced?
- What other simple changes can I do to improve this?
Thanks
Kevin