Can not update the firmware of the RE655BE

Can not update the firmware of the RE655BE

Can not update the firmware of the RE655BE
Can not update the firmware of the RE655BE
a week ago - last edited a week ago
Model: RE655BE  
Hardware Version: V1
Firmware Version: 1.0.8 Build 20250624

Hello Forum,

 

Everytime i press the "check on updates" button from the webinterface of the RE655BE, i get an error message, stating that, i quote:

"It is not possible to connect with the cloudserver. Please try again later".

 

error

 

The red line is in Dutch, however, i translated it (see above)

 

As a side note... ever since i am using this repeater, i have not changed a single setting after the setup.

 

My Re705X was succesfully updated a few minutes ago.

 

See this video i made: re655be

 

Thanks

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#1
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8 Reply
Re:Can not update the firmware of the RE655BE
a week ago
check if the RE655BE actually has internet access by connecting a device through it. If that works then maybe your router or firewall is blocking the connection to the cloud. When the update button still fails you can just download the latest firmware manually from the TP-Link support site and install it via the web interface
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#2
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Re:Can not update the firmware of the RE655BE
a week ago

  @Vendex 

 

My laptop is connected with it, usb-c to ethernet 2.5Gbps

 

Thanks anyway.

 

I belief it is a FW issue, cause i was able to upgrade to 1.0.8 a while ago.

 

Again, thanks. I will wait until tp-link releases a new fw. Maybe that solves the issue.

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#3
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Re:Can not update the firmware of the RE655BE
a week ago

I have re-applied the FW. Still no show.

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#4
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Re:Can not update the firmware of the RE655BE
a week ago

  @BE800user ,

Have you tried to install it manually? Please download the firmware: RE655BE(EU)_V1_1.0.8 Build 20250624

Then refer to Mention 2 to update firmware: How to upgrade the firmware of my range extender (new logo).

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#5
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Re:Can not update the firmware of the RE655BE
a week ago

  @Joseph-TP 

 

As stated, i have re-aplyd the SAME fw manualy.

 

Still no show

 

The FW for the 705x was succesfully updated from FW's webinterface.

 

Could it be possible that the update server for the re655be is down?

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#6
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Re:Can not update the firmware of the RE655BE
a week ago

  @BE800user ,

Do you mean that even if you manually download the firmware I provided, the update still won't be successful?
Would you like to try reset RE655BE again?

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#7
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Re:Can not update the firmware of the RE655BE
a week ago

  @Joseph-TP 

 

When i press the "check for updates" button in the FW's webinterface i see that error message.

 

When i apply FW manualy, it installs succesfully.

 

When i press then again the button, error appears again.

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#8
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Re:Can not update the firmware of the RE655BE
a week ago

  @BE800user ,

This error message appears to indicate your device isn't connecting to the cloud service.
If possible, I recommend hard resetting the RE655BE: please use a pin to press the reset button(hole) for 1 second to reset the extender.

Then configure the extender again, and ensure the Tether app can remotely manage the RE655BE. This usually means it's successfully connected to the cloud server.

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#9
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