No se conecta al router
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He intentado configurar mi extensor wifi pero no lo consigo. Lo pongo junto al router, las contraseñas son correctas, la red 2,4 y 5 Ghz aparecen perfectamente, pero el extensor no se conecta a ninguna. He reiniciado y vuelto a empezar, pero sigue sin conexión
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Hello @FJavier67 ,
Thanks for contacting our community.
According to Google Translate, your question is that RE450 has no internet, even though all its lights are on. If there is any discrepancy, please describe it in English.
Please try the following suggestions:
1) Ensure the router's Wi-Fi is working correctly.
2) Restart the router and the extender.
3) Upgrade the extender's firmware to the latest.
4) Turn off any Mac address filter or Access Control feature on the host router. Please get in touch with the router support for detailed instructions.
5) Compare the IP address obtained from the router and the extender. If they are not in the same network segment, enable the DHCP server on the extender. For detailed guidance, please visit this link: What's the solution if my TP-Link range extender can't connect to my router properly?
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Hello @FJavier67 ,
Thanks for contacting our community.
According to Google Translate, your question is that RE450 has no internet, even though all its lights are on. If there is any discrepancy, please describe it in English.
Please try the following suggestions:
1) Ensure the router's Wi-Fi is working correctly.
2) Restart the router and the extender.
3) Upgrade the extender's firmware to the latest.
4) Turn off any Mac address filter or Access Control feature on the host router. Please get in touch with the router support for detailed instructions.
5) Compare the IP address obtained from the router and the extender. If they are not in the same network segment, enable the DHCP server on the extender. For detailed guidance, please visit this link: What's the solution if my TP-Link range extender can't connect to my router properly?
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Hi @cholcolate18674 ,
Are you having any questions about using the product? If so, please provide your model number and the specific question.
If you need to communicate in your local language, we recommend contacting local support.
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