Unable to connect Samsung TV using AX3000 Range Extender

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Unable to connect Samsung TV using AX3000 Range Extender

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Unable to connect Samsung TV using AX3000 Range Extender
Unable to connect Samsung TV using AX3000 Range Extender
2025-10-06 11:01:00 - last edited 2025-11-14 07:56:04
Model: Range Extender  
Hardware Version:
Firmware Version:

Set up completed as in the instructions. All lights showing blue on the unit. Message, after entering the correct router password "Unable to connect to Internet.  Check connections " TV is connected via WiFi to the router but wanted a signal boost for watching sport as this is a bit fuzzy sometimes. Even connected the unit via the ethernet port with no joy.

 

Ang suggestions?

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Re:Unable to connect Samsung TV using AX3000 Range Extender-Solution
2025-10-10 11:39:09 - last edited 2025-11-14 07:56:04

Hello @Philthewalker ,

Thanks for contacting our community.

 

May I know the model of your range extender? If Only One Device Has No Internet:
• Restart both the device (TV) and the extender.
• Try connecting the TV to a different Wi-Fi network to ensure the TV’s Wi-Fi is working properly.
• Update the network adapter/firmware on your TV if possible.
 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:Unable to connect Samsung TV using AX3000 Range Extender-Solution
2025-10-10 11:39:09 - last edited 2025-11-14 07:56:04

Hello @Philthewalker ,

Thanks for contacting our community.

 

May I know the model of your range extender? If Only One Device Has No Internet:
• Restart both the device (TV) and the extender.
• Try connecting the TV to a different Wi-Fi network to ensure the TV’s Wi-Fi is working properly.
• Update the network adapter/firmware on your TV if possible.
 

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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