Internet connection keeps dropping out

Internet connection keeps dropping out

Internet connection keeps dropping out
Internet connection keeps dropping out
2025-12-27 17:07:17 - last edited 2026-01-06 09:28:47
Model: Deco X1500  
Hardware Version: V1
Firmware Version: 1.3.0

Hi,

 

My internet keeps randomly dropping out even though there is no issue with the internet itself. 
 

I have the X1500 plugged directly into my ONT and had no issue with my router that was plugged into it before. 
 

I've updated the DNS per some help instructions and tried a few other things but it's driving me mad. 
 

will be working fine at speeds of between 400-600mps and then nothing all of a sudden. 
 

any advice on this is greatly appreciated!! 
 

thanks,

 

Scott 

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#1
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1 Accepted Solution
Re:Internet connection keeps dropping out -Solution
2025-12-27 23:01:48 - last edited 2026-01-06 09:28:47

  @Scottyqt If your ISP ONT is handling DHCP Server and other services like ipv4 and ipv6 so you can use your Deco in AP Mode which will improve network speed and stability.

Please & Thank You !! ❤️
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#2
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4 Reply
Re:Internet connection keeps dropping out -Solution
2025-12-27 23:01:48 - last edited 2026-01-06 09:28:47

  @Scottyqt If your ISP ONT is handling DHCP Server and other services like ipv4 and ipv6 so you can use your Deco in AP Mode which will improve network speed and stability.

Please & Thank You !! ❤️
Recommended Solution
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  1  
#2
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Re:Internet connection keeps dropping out
2025-12-27 23:09:29

  @ARGamingPK1 thanks for this, I'll give it a go! 

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#3
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Re:Internet connection keeps dropping out
2025-12-27 23:13:47

  @Scottyqt Tell me the result after that 🥰

Please & Thank You !! ❤️
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#4
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Re:Internet connection keeps dropping out
2026-01-05 10:54:55

  @ARGamingPK1 I did this at the weekend and seems to be working miles better. I don't think the deco could handle it as a router for whatever reason. All good now though, thank you 

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#5
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