Deco loses internet connection

Deco loses internet connection

Deco loses internet connection
Deco loses internet connection
a week ago
Model: Deco X10  
Hardware Version:
Firmware Version: 1.2.0

Hello,

 

I have just purchased and set up a pack 3 of deco X10.

 

One node is connected to the main deco via ethernet backhaul and the second is connected wirelessly.

 

The speed is good and stable. However sometimes after using a device for around 15-20 mins, the internet connection randomly drops. For eg, my phone is still connected to the deco wifi and deco light is green, but nothing loads on the phone - its like the internet access is stopped. It then works again by itself or if i turn on/off the wifi on my phone.

 

Is there anything I can do to fix this please?

 

thanks

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#1
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1 Reply
Re:Deco loses internet connection
a week ago

  @rish_1635 You can change the DNS server on Deco under Internet Connection and DHCP Server to use Google DNS 8.8.8.8 and 8.8.4.4

Please & Thank You !! ❤️
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#2
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