Cameras
VIGI camera product is designed specifically for the security sector, offering a flexible and reliable business solution. Equipped with high-definition imaging, intelligent analytics, and 24/7 stable performance, it is ideal for various business environments, enabling efficient monitoring and security management. Anything related, welcome to ask questions, join discussions, and share your experience/knowledge here.
Cameras
I am having trouble with the Vigi C350 web portal not adhering to the area masks (or possibly I am configuring the system incorrectly) Desired behaviour: Motion Detection When motion occurs in the two
VIGI CameraMotion DetectionNotification
By
user45623
· Latest post a week ago
by Gabriel-TP
0Helpful
142Views
The option to send an attached image via email notification on VIGI C350 does not work Please note that this issue has been raised twice before, but the issue was not resolved: https://community.tp-li
VIGI CameraNotification
0Helpful
486Views
We have currently 4 sites with ViGi cameras. I tried to setup a user for a specific site, which worked for viewing only those cameras on the specific site. However, that user is receiving notification
VIGI CameraNotification
By
TrueAspect
· Latest post 2025-12-10 06:59:04
by Ethan-TP
0Helpful
444Views
The notifications and the recorded videos on the Vigi android app used to show a thumbnail/snapshot of the video that was recorded as shown on the app page on the website, but now the thumbnail is not
VIGI CameraPlaybackNotificationVIGI App Related
3Helpful
1497Views
I'm experiencing an issue with the VIGI phone application after updating to the latest version released on 04/06/2025. Since the update, I have not been receiving any alert notifications through the a
VIGI CameraVIGI App RelatedNotificationVIGI APP
3Helpful
3671Views
Hi, I see One-tap Arming - One-tap Disarming is now available via the vigi app via dashboard. This seems to only disarm the "Active Defense" which is good but the notifications do not get disabled on
VIGI NVRVIGI CameraFirmwareNotification
1Helpful
1753Views
I have moved from using Tapo cameras to Vigi cameras for doing surveillance as I needed the email with attachment feature. I need the email with attachment notification to integration with my armed re
VIGI CameraNotificationattachment
3Helpful
2142Views
Good Day, I am struggling to get the Vigi App to receive push notifications from cameras. I am testing the human detection smart event, with two phones, both android one is Huawei without Google servi
VIGI App RelatedNotification
1Helpful
878Views
TroubleshootingTroubleshooting the VIGI App Notification Issues
This Article Applies to: VIGI app Issue Description: VIGI app on Android/iPhone cannot receive a notification. Troubleshooting Steps: 1. Check your phone system is installed with Google Frame. If it i
VIGI App RelatedNotification
By
Clive_A
Clive_A1Helpful
1571Views
Hi, Firstly sorry for my bad English, I posted in French but I don't think there's anyone to reply. I recently purchased two VIGI C540v2 cameras because they are POE powered and I'm having problems th
Network ConnectivityVIGI App RelatedNotification
2Helpful
2047Views
Hardware version VIGI NVR 1004H-4P(UN) 1.0 VIGI APP Notifications not working after nvr reboot or power outage, to fix you have to log into the NVR and disable the smart event on cameras. Then you hav
VIGI NVRVIGI CameraVIGI App RelatedNotification
0Helpful
1480Views