EAP245/330 High latency

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EAP245/330 High latency

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP245/330 High latency
EAP245/330 High latency
2019-05-06 15:54:14
Model: EAP330  
Hardware Version: V2
Firmware Version: 1.4.0 Build 20180925 Rel. 37155

Hi there,

 

we are experiencing high latency on our wifi. However, it's not reproducible. Sometimes the connection is just fine.

 

Our installation consists of 15 APs, mostly EAP330 and EAP245 on two sites. All on the latest firmware. The problem exists all over our sites with no regard to the connected AP.

 

A typical ping looks like this:

 

 

Signal strength looks good. Already tried to adjust RTS, DTIM etc. with no effect. Sometimes a reboot of an AP in reach helps for some time. Sometimes it does not.

 

I would appreciate any suggestions on how to get closer to the cause of this problem.

 

Thanks!

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Re:EAP245/330 High latency
2019-05-08 02:03:08

Hi Christoph,

 

Normally the high latency is related to the wireless environment. We recommend you to use an ungested channel and adjust the bandwidth. You can use the wifi analyser to scan the wireless environment.

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