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Archer C6 IPTV issue

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Archer C6 IPTV issue

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Archer C6 IPTV issue
Archer C6 IPTV issue
2019-06-24 09:58:57 - last edited 2020-09-09 09:14:18
Model: Archer C6  
Hardware Version: V2
Firmware Version: Archer_C6(EU)_V2_190115

Hello

 

We have found possible hw issue with archer C6 with any firmware. If we transfer across router more bandwidth than 300 mbit/s download and upload (router is sold as gigabit!), IPTV (no matter if it´s one or mode, multicast or just unicast), CPU threshold will rise to 100%, management is very slow or unusable, and IPTV is lagging.

 

Seting QoS or any else managment setting will not change anything.

 

This could be serious bug in firmware. Could be also hardware limitation of main chipset. Could please anyone advise, if you occured same problem, or simillar?

 

Thanks

ProML

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#1
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1 Accepted Solution
Re:Re:Re:Re:Archer C6 IPTV issue-Solution
2020-09-08 14:04:47 - last edited 2020-09-09 09:14:18

Nvm, I solved this issue by downgrade my firmware to 1.3.1 Beta which can be found in this forum.

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#9
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8 Reply
Re:Archer C6 IPTV issue
2019-06-25 03:32:24

Hi,

 

What is the current network topology? Please show us how do you connect these devices to each other.

 

Meanwhile, how did you test it?

 

If possible, please shot a short video of the current issue and send it to us. 

 

When and where did you buy it as well?

 

Thanks in advance, and have a nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:Archer C6 IPTV issue
2019-07-04 13:12:21

Hello

 

We tested it by mikrotik bandwidth test and packet generator - we tried to to transfer between WAN and LAN port, and between only LAN ports (without NAT and routing) traffic equals to 300, 400 and 500 mbit/s. After 300 mbit/s, the CPU is around 80-100% but not 100% at all time. 

If we transfer across WAN-LAN ports or only LAN-LAN ports more than 400 mbit/s, the CPU wil rise to 100%, management browsing is very slow and inaccessible after some time, and IPTV will lag. Even with enabled QoS.

 

We have bought 7 C6 routers in Czech Republic, Hungary and Poland.

 

In folder Advanced - Network - IPTV/VLAN, we found must be allowed IGMP Snooping. If not, you could transfer maximum and any download /upload through router without any lagging IPTV and any download /upload. If you test it like that, you must find same problem too.

 

Could you please repair it in firmware.

Thanks

ProML

 

P.S.: Please provide at least email on which we could send you video, of router behavior. Here is limit to only 10MB files

File:
topology Archer C6 IPTV.jpgDownload
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#3
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Re:Re:Re:Archer C6 IPTV issue
2019-07-04 13:44:25

P.S.: Config of the router attached here

File:
backup-ArcherC6v2-2019-07-04.binDownload
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#4
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Re:Archer C6 IPTV issue
2019-07-13 13:25:25

You can upload this video on youtube and paste link here to see.

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#5
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Re:Re:Re:Re:Archer C6 IPTV issue
2019-07-15 01:24:30

@proML 

 

Sorry to respond late, our engineer will contact you via email later, if you are willing to do further troubleshooting, please check your inbox.

 

Thanks for your cooperation and support in advance and have a nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:Re:Re:Re:Archer C6 IPTV issue
2019-12-31 19:22:16
Even I am facing the similar issue. Done the IPTV Setup as suggested by to link for Telekom Media receiver 401 by setting internet Vlan id to 7. Also enabled IGMP Proxy. IGMP snooping is not supported by media receiver by 401. The IPTV keeps freezing and not able to get a streaming video at all. I have the latest firmware update for the router
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#7
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Re:Re:Re:Re:Archer C6 IPTV issue
2020-08-31 13:44:09
I am having same issue, any fix yet ?
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#8
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Re:Re:Re:Re:Archer C6 IPTV issue-Solution
2020-09-08 14:04:47 - last edited 2020-09-09 09:14:18

Nvm, I solved this issue by downgrade my firmware to 1.3.1 Beta which can be found in this forum.

Recommended Solution
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#9
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