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Virtual Server and open ports on Archer C4000

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Virtual Server and open ports on Archer C4000

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Virtual Server and open ports on Archer C4000
Virtual Server and open ports on Archer C4000
2020-08-21 16:35:49 - last edited 2020-08-24 08:10:19
Model: Archer C4000  
Hardware Version:
Firmware Version: 1.0.3 Build 20191026 rel 13901

Here is my issue.

 

I am trying to open ports on the network to host a game server. When I setup the virtual server the ports remain closed.

 

Things I have tried

 

I have entered all the info into the virtual server settings and double checked them so that they match with the system IP on my network.

Here is a listing of what I have done:

 

While have having the computer run the server the ports pop up in the UPNP section and its still not open.

Next I tried adding the machine to the DMZ... still no luck.

I then added the port triggering... still nothing

 

 

What am I missing here?

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#1
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1 Accepted Solution
Re:Virtual Server and open ports on Archer C4000-Solution
2020-08-24 08:09:24 - last edited 2020-08-24 08:10:19

@TallGamer 

 

Hello,

 

Please refer to the below troubleshooting guide to check some basic settings:
Why port forwarding feature is not working on my router?

 

If still no help, please provide the below details:

1. What is the WAN IP address of the C4000?

2. Use the WAN IP+port number on a LAN PC to test if the port is opened. If this access failed, it might be your ISP has restrictions on the port/service and you need to confirm with this. Additionally, we strongly suggest you turn off the firewall on the computer as some Windows computers' firewall blocks connection from WAN by default.

 

May this help.

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#2
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4 Reply
Re:Virtual Server and open ports on Archer C4000-Solution
2020-08-24 08:09:24 - last edited 2020-08-24 08:10:19

@TallGamer 

 

Hello,

 

Please refer to the below troubleshooting guide to check some basic settings:
Why port forwarding feature is not working on my router?

 

If still no help, please provide the below details:

1. What is the WAN IP address of the C4000?

2. Use the WAN IP+port number on a LAN PC to test if the port is opened. If this access failed, it might be your ISP has restrictions on the port/service and you need to confirm with this. Additionally, we strongly suggest you turn off the firewall on the computer as some Windows computers' firewall blocks connection from WAN by default.

 

May this help.

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Re:Virtual Server and open ports on Archer C4000
2020-08-24 15:03:16

@Kevin_Z 

 

The fire wall is off on the machine hosting the server software. I had a level 2 tech use TeamViewer lastnight to run some checks. Leo was his name I beleive. He is checking into the software I was using so hopefully we get some answers soon. From his view he was saying I had everything setup correctly.

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#3
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Re:Virtual Server and open ports on Archer C4000
2020-08-26 09:17:20

@TallGamer 

 

I see, thanks for updating this to the community.

 

Please follow up on this case with Leo then, he will help you out.

 

Nice day.

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#4
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Re:Virtual Server and open ports on Archer C4000
2021-04-24 14:54:02

@TallGamer Did you ever get this solved? I'm having the same problem opening ANY ports or even using DMZ on this same router.

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Replies: 4

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