M7650 failed to upgrade FW
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Hello, Im trying to update my M7650 via usb from 1.1.6 Build 180723 Rel.1022n to newest firmware available - M7650(EU)_V1.1_201110
receive this message
"Update failed. The update file is not suitable for the current firmware."
My Device info
Model: M7650
Firmware Version: 1.1.6 Build 180723 Rel.1022n
Hardware Version: M7650(EU) v1.1
Please, help
Thanks!
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Hi, regarding your M7650 firmware update issue, please try the following firmware recovery tool:
https://static.tp-link.com/upload/beta/2022/202202/20220221/M7650(EU)1.1_recoverFirmware_1.1.8_Build_201110_Rel.1026n_Only_AP.zip
Note: there is a file named "readme" in the same link, please follow that steps to do firmware recovery, if it works, please download the latest firmware from official website and update via web interface again.
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seems like i need a special software tool to perform software upgrade (mentioned in m7350 modem thread)
called "programtool-simplify v 1.0.4"
does anyone have this ?
If yes, please send it to me to buzov.evgeny@gmail.com
thanks a lot!
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My m7350 is also having a software error, please send me to mail lethang21289@gmail.com. Thanks
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anyone?
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@Evg79 you need to first extract the content of your downloaded zip file and use the other zip file within the downloaded zip file, there's a pdf manual inside you can read it and follow the steps, don't flash the downloaded zip it won't work
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Thank You,
but my error message happen then Im trying to flash correct file M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip
also I noticed that inside this firmware file
compatibility.txt
that contains string
76501002:0
in case of
M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip
but in case of
M7650(EU) 1.1_1.1.6 Build 180723 Rel.1022n_User.zip
compatibility.txt
contains string
76501001:0
also I tried to flash previous M7650(EU)_V1.1_180511 version - succesefully, but again no way to upgrade to 1.1_1.1.8
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Hi,
I have the exact same problem.
Firmware Version: 1.1.6 Build 180723 Rel.1022n
Hardware Version: M7650(EU) v1.1
I'm able to reflash the 1.1.6 without a glitch, but always get the error:
"Update failed. The update file is not suitable for the current firmware."
while flashing "M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip" file.
Regards.
---
Daniel
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Kevin_Z
can You, please help us?
thanks!
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![](https://static-community.tp-link.com/icon/8948432f591c4d71b5d8508983a0435f.jpeg)
Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;
Thank you very much.
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Hi,
As I emailed you, the link sent was for a totally different device, hence it's not possible to flash my M7650 with it.
EDIT: Ah, I just notced you had replied here, in a PM. I will flash in a minute. Thanks.
Regards.
---
Daniel
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