When PPPoE connection resets, router needs power cycle
Hi,
I bought the TP-Link AC1200 Archer A6 on 16th of December 2020.
I am using a PPPoE connection, and sometimes it goes down (30 sec-1 min max). Now, the expected is that as soon as the connection is back, the router will connect again. But I always need to fully reboot the router to make it work again.
I suspected my firmware was out of date, so I logged into the router interface and updated the firware using the online upgrade option, and it was indeed outdated (it was on 1.0.2 or something before). But alas the same thing happened again.
I can see in my ISP's data tracking interface that the internet went down at 12:03PM, and it only came back once I rebooted it at 12:11PM. I confirmed with my friend who uses the same ISP that the internet did go down at the same time for him, but it came back for him just around 30 seconds later.
I found a review on Amazon where i bought it from which describes the similar issue. The problem is I cannot find the "NAT Boosting" option anywhere in my router. I will attach a screenshot of the review. I am not sure if it is the same issue i am having because my speed does not go down, it seems to stop working completely.