EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??
Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.
Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.
Any solution?? I already rebooted everything as well.
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If anyone ever encounter this problem, I was reached by TP-Link customer support and they found an issue with the current SDN controller version 5.0 causing this issue. They temporarily fixed my issue "by hand" and they will release a new version of the SDN controller soon including the fix.
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Hi there,
SimonC. wrote
Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.
Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.
As an update, this issue has been fixed in Controller v5.0.29.
Omada Software Controller_v5.0.29_Window has been released on December 17, 2021
Thank you for your attention!
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Dear @SimonC.,
SimonC. wrote
Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.
Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.
For your case, I'd like to escalate to the TP-Link support team who could help you more efficiently.
They will reach you via your registered email address shortly, please pay attention to your email box later.
Once the issue is addressed or resolved, I'd encourage you to share it with the community.
Thank you so much for your cooperation and support!
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- Report Inappropriate Content
If anyone ever encounter this problem, I was reached by TP-Link customer support and they found an issue with the current SDN controller version 5.0 causing this issue. They temporarily fixed my issue "by hand" and they will release a new version of the SDN controller soon including the fix.
- Copy Link
- Report Inappropriate Content
Hi there,
SimonC. wrote
Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.
Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.
As an update, this issue has been fixed in Controller v5.0.29.
Omada Software Controller_v5.0.29_Window has been released on December 17, 2021
Thank you for your attention!
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- Report Inappropriate Content
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- Report Inappropriate Content
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