EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??

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EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??
EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??
2021-11-16 15:47:53 - last edited 2021-11-26 11:42:51
Model: EAP225  
Hardware Version: V3
Firmware Version: 5.0.5

Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.

 

Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.

 

Any solution?? I already rebooted everything as well.

 

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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??-Solution
2021-11-26 11:42:45 - last edited 2021-11-26 11:42:51

If anyone ever encounter this problem, I was reached by TP-Link customer support and they found an issue with the current SDN controller version 5.0 causing this issue. They temporarily fixed my issue "by hand" and they will release a new version of the SDN controller soon including the fix. yesheart

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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??-Solution
2021-12-17 12:13:11 - last edited 2021-12-17 12:13:16

Hi there,

 

SimonC. wrote

Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.

 

Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.

 

As an update, this issue has been fixed in Controller v5.0.29.

 

Omada Software Controller_v5.0.29_Window has been released on December 17, 2021

 

Thank you for your attention!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??
2021-11-17 06:07:40

Dear @SimonC.,

 

SimonC. wrote

Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.

 

Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.

 

For your case, I'd like to escalate to the TP-Link support team who could help you more efficiently.

They will reach you via your registered email address shortly, please pay attention to your email box later.

Once the issue is addressed or resolved, I'd encourage you to share it with the community.

Thank you so much for your cooperation and support!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??-Solution
2021-11-26 11:42:45 - last edited 2021-11-26 11:42:51

If anyone ever encounter this problem, I was reached by TP-Link customer support and they found an issue with the current SDN controller version 5.0 causing this issue. They temporarily fixed my issue "by hand" and they will release a new version of the SDN controller soon including the fix. yesheart

Recommended Solution
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#4
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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??-Solution
2021-12-17 12:13:11 - last edited 2021-12-17 12:13:16

Hi there,

 

SimonC. wrote

Hi! Yesterday I've done the update of my Omada SDN controler (Windows) to version 5.0.15 from the previous version 4.4.6 and while I carefully read the instructions, there's not mention of any incompatibility for the EAP225-v3 which are already to latest firmware.

 

Now both of my 2x EAP225-v3 are "looping" between ADOPTING to PROVISIONNING forever.

 

As an update, this issue has been fixed in Controller v5.0.29.

 

Omada Software Controller_v5.0.29_Window has been released on December 17, 2021

 

Thank you for your attention!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#5
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Re:EAP225-v3 stuck at "Adoption" and then "Provisionning" until Omada SDN v5.0.15 update??
2021-12-18 01:14:17

@Fae 

 

When is the release for 0C200?

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