M9 satellite not receiving IP and running old firmware

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M9 satellite not receiving IP and running old firmware

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krisvdvijver

2022-01-19 14:14:46

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Registered: 2019-03-11

M9 satellite not receiving IP and running old firmware

2022-01-19 14:14:46

Model: Deco M9 Plus

Hardware Version: V3

Firmware Version: 1.5.1

(The hardware version I entered is a random selection, because I don't know how to find this.)

All satellites are now on firmware 1.5.1 and working properly.

One satellite is not working: it doesn't receive an IP from DHCP and although it says "Deco is working well", clients can't connect.
I tried rebooting and unplugging countless of times, but this never helped.

How can I reset this thing completely and/or install the latest firmware version (which will hopefully fix the issue)?

Thanks!

Kris

1 Reply

TP-Link

2022-01-20 09:35:43

Posts: 6831

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Registered: 2018-07-23

Re:M9 satellite not receiving IP and running old firmware

2022-01-20 09:35:43

@krisvdvijver

Hi, please refer to this link to run a firmware recovery:

How to use firmware recovery if the Deco become brick

And it is also suggested to swap the location of this satellite unit with others to see if the location made any difference.

Thank you very much.

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M9 satellite not receiving IP and running old firmware

M9 satellite not receiving IP and running old firmware

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