Omada Controller is Offline - java.net.SocketException: Connection or outbound has closed

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Omada Controller is Offline - java.net.SocketException: Connection or outbound has closed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Omada Controller is Offline - java.net.SocketException: Connection or outbound has closed
Omada Controller is Offline - java.net.SocketException: Connection or outbound has closed
2022-02-24 11:39:37

Hi,

 

I'm seeing the controller dropping offline and reappearing after two minutes perhaps two times a week.

Thankfully the devices don't drop but that notification that the controller is gone is alarming.

 

I'm running 5.0.30 via mbentley's Docker.

I have Omada Cloud running, which is sending the notifications.

I've got DST set in the UI.

I used controller version 4 without seeing this. It is a new issue to me.

 

Logs per below, running upward.

 

I can see that a similar issue in v4 was flagged to mbentley, the docker creator, who indicated the container was not at fault.

Looking at this forum, I believe the same person flagged that issue up here and it was acknowledged and fixed in a version of v4.

 

Is this something I can solve or is it a bug in v5?

 

Thank you.

 

2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.929 INFO [Thread-8] [] c.t.e.c.c.CloudClient(127): Connect service server automatically, ConnectionType is PERSISTENT_CONNECTION.
2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.917 INFO [Thread-13] [] c.t.e.c.c.q(796): Thread 'expiredRequestCleanThread' is stopped
2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.916 INFO [Thread-13] [] c.t.e.c.c.q(792): expiredRequestCleanThread is interrupted.
2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.915 INFO [Thread-8] [] c.t.e.c.c.CloudClient(146): Close connection to service server.
2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.914 INFO [Thread-14] [] c.t.e.c.c.q(921): Thread 'heartBeatThread' is stopped
2022-02-24 03:00:29 stdout at java.lang.Thread.run(Thread.java:748) [?:1.8.0_312]
2022-02-24 03:00:29 stdout at com.tplink.eap.cloudsdk.client.t.run(SourceFile:889) [cloudsdk-1.0.7.jar:?]
2022-02-24 03:00:29 stdout at com.tplink.eap.cloudsdk.client.q.a(SourceFile:418) ~[cloudsdk-1.0.7.jar:?]
2022-02-24 03:00:29 stdout at com.tplink.eap.cloudsdk.client.q.a(SourceFile:484) ~[cloudsdk-1.0.7.jar:?]
2022-02-24 03:00:29 stdout at com.tplink.eap.cloudsdk.client.p.a(SourceFile:111) ~[cloudsdk-1.0.7.jar:?]
2022-02-24 03:00:29 stdout at java.io.OutputStream.write(OutputStream.java:75) ~[?:1.8.0_312]
2022-02-24 03:00:29 stdout at sun.security.ssl.SSLSocketImpl$AppOutputStream.write(SSLSocketImpl.java:1181) ~[?:1.8.0_312]
2022-02-24 03:00:29 stdout java.net.SocketException: Connection or outbound has closed
2022-02-24 03:00:29 stdout 02-24-2022 03:00:29.913 INFO [Thread-14] [] c.t.e.c.c.q(913): java.net.SocketException: Connection or outbound has closed
2022-02-24 02:58:49 stdout 02-24-2022 02:58:49.488 INFO [Thread-12] [] c.t.e.c.c.q(839): Thread 'recvThread' is stopped
2022-02-24 02:58:49 stdout 02-24-2022 02:58:49.487 INFO [Thread-12] [] c.t.e.c.c.q(833): 'recvThread' exception:java.net.SocketException: There is no more data because the end of the stream has been reached.
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Re:Omada Controller is Offline - java.net.SocketException: Connection or outbound has closed
2022-03-01 08:32:44

Dear @Raboon,

 

Raboon wrote

I'm seeing the controller dropping offline and reappearing after two minutes perhaps two times a week.

 

Does the controller dropping offline issue still exist? If yes, would the issue happen regularly at a certain time?

 

A common cause of controller offline is the network fluctuation, perhaps you may check the network condition, also try changing the DNS server of the controller host for checking.

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