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Adult contents filter blocks ESET update and so on

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Adult contents filter blocks ESET update and so on

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Adult contents filter blocks ESET update and so on
Adult contents filter blocks ESET update and so on
2022-03-12 15:26:47 - last edited 2022-03-12 16:10:11
Model: Deco X90  
Hardware Version: V1
Firmware Version: 1.1.2 Build 20210722 Rel. 65801

Hi everyone!

 

I owned Deco X90 and enabled contents filter for my kids. I realized adult contents filter blocks ESET update and so on.

It is difficult to allow all URLs needs by ESET because Deco only can unblock URLs listed top rankings.

 

Does anyone have sufficient solutions?

 

Best regards,

 

KTAND

 

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#1
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4 Reply
Re:Adult contents filter blocks ESET update and so on
2022-03-14 02:16:57

  @KTAND Thanks for the feedback.

As long as the Adult contents filter was removed, the ESET update could work normally, right?

If yes, could you please go to Deco APP>Overview>three lines on the top>help>contact us>suggestions and add the APP log, then send to us.

Thank you again.

 

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Deco APP 2FA is Ready!
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#2
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Re:Adult contents filter blocks ESET update and so on
2022-03-14 09:20:46
Dear David-TP, thank you so much for your kind support. ESET update works fine when adult contents filter is set to off. I will send logs later. Best regards, KTAND
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#3
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Re:Adult contents filter blocks ESET update and so on
2022-03-15 03:55:47

  @KTAND 

Thank you and please let me know once you have submitted the APP log.

At the same time, I would like to forward your case to the engineers as well and please also check the email for more information.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Deco APP 2FA is Ready!
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#4
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Re:Adult contents filter blocks ESET update and so on
2022-03-15 13:11:29 - last edited 2022-03-15 13:12:00

Der David-TP,

 

I have sent log files from the APP and reply from support team was received. Thanks a lot!

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#5
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