TP-Link Deco M4: adult content filter it's a joke!
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I wonder how the embedded adult site list is build in TP-link Deco M4. I have set the filter and still can access tons of adult content. I understand that you can't filter the whole adult content , but I have visited url's that contains terms as obvious as "po...n" (you know this word but the forum terms don't let me write it) and the filter have not worked. I have two kids and this feature was one of the reasons for buy this Deco. I 'm totally disappointed.
¿Does Tp-link have plans to improve this filters? ¿What about an upgrade?
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Hello,
May I know what kind of settings on the Deco app for Parental Control? Kindly show us a screenshot.
If the adult websites are actually not blocked when you choose the "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.
If you find that website is classified into the wrong categories, please submit a reclassify request to Trend Micro.
However, if the website belongs to the correct website category but it is not blocked, please show us the Parental Control settings page on your Deco app as well as the firmware version of the Deco device.
Thanks.
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Hello, what is the current firmware version of the Deco M4?
Please check if there is any website or App running in the background.
Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.
And we will work on it at our end. Any updates, we will let you know immediately.
Good day.
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Hello, what is the current firmware version of the Deco M4?
Hi, thank you for your response. The M4 firmware is: 1.1.8 Build 20190917 Rel 76172
Please check if there is any website or App running in the background.
There were no apps running in background. I just restarted the tablet before test, but I will check again anyway.
Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.
There are only one profile and only one device.
And we will work on it at our end. Any updates, we will let you know immediately.
Good day.
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Thanks for your valued reply. We are confirming with our engineers about this issue.
It will take some time due to the weekend; we will let you know immediately if there is any updates.
Good day.
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@Kevin_Z did you ever resolve this? I am seeing the same.
Kevin_Z wrote
Hello, what is the current firmware version of the Deco M4?
Please check if there is any website or App running in the background.
Please have a check on the number of the devices and Apps/Websites blocked in each profile to see whether it has exceeded the limitation. You can also create a new profile and do a comparison test.
And we will work on it at our end. Any updates, we will let you know immediately.
Good day.
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- Report Inappropriate Content
Hello,
May I know what kind of settings on the Deco app for Parental Control? Kindly show us a screenshot.
If the adult websites are actually not blocked when you choose the "pre-teen" filter level, please go to https://global.sitesafety.trendmicro.com and enter the URL of the adult website, then you will see if that website belongs to an adult website or not.
If you find that website is classified into the wrong categories, please submit a reclassify request to Trend Micro.
However, if the website belongs to the correct website category but it is not blocked, please show us the Parental Control settings page on your Deco app as well as the firmware version of the Deco device.
Thanks.
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I didn't solve the problem. In fact, I returned the devices to the seller for that reason.
Regards.
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Good day,
Sorry for the delay.
Could you please help me save the parental control settings on your APP and as well as a list of the websites that are supposed to block by Deco, but actually not?
As for the M5, the data base of antivirus has been updated recently and we might need to check what are these websites before giving you a confirmation.
Thank you very much for your cooperation and understanding.
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