<
Deco
Unable to use 5GHz
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to use 5GHz
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-03-25
2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-03-25
Unable to use 5GHz
2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
Tags:
I bought Deco M5 (3 pack) 1 year ago. After setting up the routers, I am unable to use 5GHz on either my phones or laptop. All of my phones support 5GHz. When i turn off 2.4 GHz in app, wifi's name no longer shows in my phone. Before upgrading to firmware version 1.6.0 i had the same problem. What should i do?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
3 Reply
Posts: 12443
Helpful: 1719
Solutions: 1199
Stories: 9
Registered: 2020-04-14
Re:Unable to use 5GHz
2022-03-28 03:46:27
Thank you very much for your feedback.
may I know the original firmware version before you tried the 1.6.0 beta?
And I noticed you had Deco M5 for almost a year, Did you notice the issue recently?
Please also refer to the private message for further assistance.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-03-25
Re:Unable to use 5GHz
2022-03-30 11:11:55
Before 1.6.0 it was 1.5.3
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 12443
Helpful: 1719
Solutions: 1199
Stories: 9
Registered: 2020-04-14
Re:Unable to use 5GHz
2022-03-31 06:02:43
Thank you and please refer to the instruction in private message to get further assistance.
▶Check What's Currently Going on With Deco
▶Deco Starts Supporting Changing Wireless Channels!
Deco BE85_1.1.1 Supports WireGuard VPN,Channel Selection and Matter
Deco BE65_V2_1.1.0 Supports WireGuard VPN, Channel Selection and More
▶Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience!
Try to leave a Message if urgent help is required.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-03-25
2022-03-25 10:31:25 - last edited 2022-03-25 10:33:03
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2022-03-25
Information
Helpful: 0
Views: 623
Replies: 3
Voters 0
No one has voted for it yet.
Tags
Related Articles
M5 unable to use
56
0
Unable to use WDS 5ghz
571
0
Unable to use tether app
1303
0
Unable to use FTP
624
0
Report Inappropriate Content
Transfer Module
New message