EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]

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EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]

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EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]
EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]
2022-08-12 12:39:22 - last edited 2023-01-30 12:23:40
Model: EAP615-Wall  
Hardware Version: V1
Firmware Version:

Updated as of Jan 30th 2023:

 

The official firmware has been released to fix the issue mentioned in this post.

Please follow the direct download link below for manual upgrade, or visit TP-Link regional official website for updates.

 

EAP615-Wall(EU/US)_V1_1.1.3 Build 20220921   Release Note >

 

Notes:

(1) The above firmware is applied to EAP615-Wall v1/v1.80/v1.60.

(2) The above firmware can be installed on the EU version and US version.

 

Any further issues, please don't hesitate to Start a New Thread from HERE

To get better assistance from Community, you may check Tips For Efficiently Reporting an Issue In The Community.

 

Thank you for your attention. See you in the forums soon!

 

 

This Article Applies to:

 

EAP615-Wall v1

 

Background:

 

Omada Wall Plate AP such as EAP615-Wall has 4 Gigabit Ethernet ports (1× uplink + 3× downlink), with one downlink port (ETH3) supporting PoE pass-through to provide power for wired device. The Wall AP supports configuring Access VLAN for the 3 downlink ETH ports. With ETH VLAN disabled, all the 3 downlink ports can pass through all tagged Ethernet traffic.

 

 

 

Issue Description/Phenomenon:

 

Recently we received feedback on the EAP615-Wall that tagging the ETH port may stop other tagged VLANs from passing through. Here are the case details.

 

Topology & Setup:

Internet --- Router ---(Port1) PoE Switch (Port2) --- EAP615-Wall (ETH1-3, no VLAN) --- 2nd EAP & PCs

 

VLAN10 (SSID1): 192.168.10.x/24

VLAN20 (SSID2): 192.168.20.x/24

VLAN30 (SSID3): 192.168.30.x/24

Switch Port1/ Port2 are tagged with VLAN10/20/30

EAPs are configured with SSID1(VLAN10), SSID2(VLAN20), SSID3(Dynamic VLAN)

 

With the above setup, everything works well.

  • Wireless users connected to SSID3(Dynamic VLAN) can obtain IP addresses from the expected VLAN (VLAN10/20/30).

  • All wireless clients connected to the 2nd EAP can obtain the correct IP addresses from SSID1(VLAN10)/ SSID2(VLAN20).

 

Problem:

After configuring the EAP615-Wall with a VLAN such as ETH1 VLAN30, things stopped working as expected.

  • When the wireless users connect to SSID3(Dynamic VLAN), only the users belonging to VLAN30 can obtain IP addresses.

  • All wireless clients connected to the 2nd EAP will fail to obtain an IP address from SSID1(VLAN10)/ SSID2(VLAN20).

 

Related Threads:

Re:EAP615-Wall tagging single port doesn't allow tagged traffic anymore on other unassigned ports

 

Available Solutions:

 

The issue has been located and TP-Link has released the official firmware to resolve the issue.

 

EAP615-Wall(EU/US)_V1_1.1.3 Build 20220921   Release Note >

 

Notes:

(1) The above firmware is applied to EAP615-Wall v1/v1.80/v1.60.

(2) The above firmware can be installed on the EU version and US version.

 

If you are looking for a quick solution, you may install the Beta firmware below to fix the issue temporarily.

 

EAP615-Wall_v1_1.0.0_Build20220801(Beta)

Note: Please be sure you have read the Beta Test Agreement before proceeding!

 

IMPORTANT NOTICETo fix the issue, please don't use VLAN 4094 with the Beta firmware above.

 

Thank you for your attention!

 

Feedback:
 

If this was helpful, welcome to give us Kudos by clicking the upward triangle below.

If there is anything unclear in this solution post, please feel free to comment below.

 

Thank you in advance for your valued feedback!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#1
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1 Accepted Solution
Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]-Solution
2023-01-30 12:23:11 - last edited 2023-01-30 12:23:19

  

Updated as of Jan 30th 2023:

 

The official firmware has been released to fix the issue mentioned in this post.

Please follow the direct download link below for manual upgrade, or visit TP-Link regional official website for updates.

 

EAP615-Wall(EU/US)_V1_1.1.3 Build 20220921   Release Note >

 

Notes:

(1) The above firmware is applied to EAP615-Wall v1/v1.80/v1.60.

(2) The above firmware can be installed on the EU version and US version.

 

Any further issues, please don't hesitate to Start a New Thread from HERE

To get better assistance from Community, you may check Tips For Efficiently Reporting an Issue In The Community.

 

Thank you for your attention. See you in the forums soon!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#10
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9 Reply
Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-13 10:58:15 - last edited 2022-09-13 11:01:58

When installing the upgrade the version of the software of the EAP615 wall is now shown in the controller as version 1.0.0 (instead of 1.1.0). Is this a new version of the 1.0.0 version or does this also replace the 1.1.0 version?

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#2
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-14 04:03:35

Dear @Zettie,

 

Zettie wrote

Is this a new version of the 1.0.0 version or does this also replace the 1.1.0 version?

 

The 1.0.0 Beta firmware provided in this solution post is newer than the 1.1.0 official firmware.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#3
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-15 11:17:24

  @Fae Thanks, but it is a little confusing. At this time I get the message that there is new firmware (1.1.0) but it is actually older than this version of 1.0.0

If all my accespoints are "upgraded", how will I know there is a real new version available?

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#4
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-16 02:47:33 - last edited 2022-09-16 02:48:08

Dear @Zettie,

 

Zettie wrote

  @Fae Thanks, but it is a little confusing. At this time I get the message that there is new firmware (1.1.0) but it is actually older than this version of 1.0.0

 

Thank you for your valuable feedback. If you suffer from the same issue as that described in this solution post, you can ignore the new firmware (1.1.0) and stay with the 1.0.0 beta firmware to fix it. For your reference, the new official firmware 1.1.2 Build 20220830 will be released soon, if you are notified with 1.1.2 new firmware for EAP615-Wall, it's the time to upgrade it. As for other APs, if the controller tells you there is a new firmware, then it's a real new firmware available.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#5
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-22 17:56:19

  @Fae , I'm sorry any news about ppsk on EAP615 wall? It will be available in 1.1.2 firmware?

 

Thanks 

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#6
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-09-23 11:06:32

Dear @WalterT,

 

WalterT wrote

  @Fae , I'm sorry any news about ppsk on EAP615 wall? It will be available in 1.1.2 firmware?

 

PPSK is supported in 1.1.2 firmware, the new firmware is going through the final testing phase, will be released soon if everything goes well.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#7
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-11-02 13:26:37

  @Fae any news on a 1.1.2 beta? thanks,!

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#8
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through
2022-11-22 08:45:48

  @Fae looks like not everything went well? any update?

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#9
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Re:EAP615-Wall - Tagging ETH Port May Stop Other Tagged VLANs From Passing Through [Case Closed]-Solution
2023-01-30 12:23:11 - last edited 2023-01-30 12:23:19

  

Updated as of Jan 30th 2023:

 

The official firmware has been released to fix the issue mentioned in this post.

Please follow the direct download link below for manual upgrade, or visit TP-Link regional official website for updates.

 

EAP615-Wall(EU/US)_V1_1.1.3 Build 20220921   Release Note >

 

Notes:

(1) The above firmware is applied to EAP615-Wall v1/v1.80/v1.60.

(2) The above firmware can be installed on the EU version and US version.

 

Any further issues, please don't hesitate to Start a New Thread from HERE

To get better assistance from Community, you may check Tips For Efficiently Reporting an Issue In The Community.

 

Thank you for your attention. See you in the forums soon!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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