Deco S7 - the possibility to run a speed test - Deco Lab
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Hi,
after the last update of the Deco application from Google play, the Deco S7 speed test disappeared from the Deco Lab application.
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Hi, Thanks for the feedback.
Deco Lab is a collection of experimental features and they will be continuously optimized for a better experience.
"Test Speed" under Deco lab is meant to test the wireless speed on your smartphone from a currently connected network. It could be any wireless network, not only Deco Mesh. However, some users assume it is the internet bandwidth from ISP. To avoid further confusion, this feature has been temporarily removed from the latest APP version.
So if you want to know the current wireless speed on a device, please check the speed directly via Ookla Speedtest APP or https://www.speedtest.net.
As for the internet bandwidth directly from service providers, please connect a laptop via Ethernet cable to the ISP modem and run a speedtest via Ookla Speedtest App
Thank you very much.
Best regards.
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Hi, Thanks for the feedback.
Deco Lab is a collection of experimental features and they will be continuously optimized for a better experience.
"Test Speed" under Deco lab is meant to test the wireless speed on your smartphone from a currently connected network. It could be any wireless network, not only Deco Mesh. However, some users assume it is the internet bandwidth from ISP. To avoid further confusion, this feature has been temporarily removed from the latest APP version.
So if you want to know the current wireless speed on a device, please check the speed directly via Ookla Speedtest APP or https://www.speedtest.net.
As for the internet bandwidth directly from service providers, please connect a laptop via Ethernet cable to the ISP modem and run a speedtest via Ookla Speedtest App
Thank you very much.
Best regards.
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You're making a big leap of faith that everyone has a laptop, with Ethernet port, and required cable and knowledge to be able to perform an ISP speed test. Now, what used to be routine and easy, takes a significant amount of effort.
Seems like the removal of this seemingly simple feature, and staple of most consumer wireless systems, puts Deco based systems at a severe competitive disadvantage.
Listen to your customers and you'll go far.
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@David-TP what consumer feedback was the confusion described based on? Being able to test, with a full compliment of features, whichever network the device (app) is connected to was fantastic and provided useful insight. Adding a description to that part of the test suite explaining what it actually tests would be a significantly better solution to reducing confusion than removing it. Informing customers increases the benefit to all, rather than removing it which takes away the benefit from everyone.
We understand these are experimental features, but what a disappointing decision.
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@Gohogtom Hi, welcome to the community.
I do agree that manufacturers should listen to the customers to make a success.
However, What you said here is not related to the "speed test " under Deco Lab. It only tests the wireless speed from the mobile phone to the connected network, and could not test the overall bandwidth from the ISP. @Tg1 asked about "what consumer feedback was the confusion described based on?", It might solve the puzzle. Apart from "Speed Test" under the Deco Lab, there is another feature on the Deco APP "Test internet speed". The second one could help test the internet bandwidth from the main Deco to the ISP modem which is indeed a very useful feature and could still be seen on some models, like Deco M5/M9 plus, Deco X20/X60 V1/v1.2 and XE200, BE95/85, etc. These two features sound very similar but the functions are different.
Simply removing it, rather than adding a description to that part of the test, as Tg1 said. is not quite a wise decision. Since the engineers have made the choice, the change is settled. Later if the engineers found a way to properly distinguish these two features, it is very like to be brought back in a new look to the test lab.
Thank you very much.
Best Regards.
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@David-TP I have the X20 and the M9. Both are missing "Test internet speed".
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Xe75pro missing this feature where there is no other way to benchmark at 2.5gbps is unacceptable I just bought and shocked tplink does no offer a way to benchmark equipment performance. I guess return is our only choice to make them understand you are putting yourself out of the market
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@David-TP thanks for answering. Just doesn't make much sense. When was the last time u came across a laptop with an Ethernet port?! Most laptops today don't have one; u need to buy a dongle and most ppl forgo that. Check yours!
Why is this such a huge topic of contention?! OK, so ppl thought they were testing the ISP speed and, surprise folks, you were not. It was Wi-Fi speed to the device u were connected to. What help is that? What developer thought he could do a better job than SpeedTest by Ookla. Then, realized it wasn't such a good idea to reinvent the wheel. Then, he backed out and now everyone is disillusioned.
The real point here is that this is such a helpful feature and your users are asking for it? Why not just give it to them. Which ISP has paid u enough money to stop you from doing this so users can't test the speed of their connections in a heartbeat. Are u colluding with these companies? What's the reason for not adding a feature that other vendors provide? Don't u want ur products to stand out?
I think a little button that actually tests the ISP speed with a tap would be very helpful. Be our advocate and ask them to put one in there. And while they're at it they can add back that silly Wi-Fi speed one as well. Obviously it passed testing the first time around!
Oh and while ur at it why not add a Wi-Fi Analyzer as well. That wud be most helpful. And allow us to manually change channels. Sometimes, some of us just know what we want!
Thanks & regards 🙏
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