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All guests with status: PENDING

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All guests with status: PENDING

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All guests with status: PENDING
All guests with status: PENDING
2023-03-31 17:15:28 - last edited 2023-05-06 02:44:54
Model: OC200  
Hardware Version: V2
Firmware Version: 2.7.7 builld 20221206

Hi. I have a portal setup with simple password (see image below). I have almost all my guests as STATUS PENDING but they are using internet normally: check download speed of the first line in second image.

 

2 questions:

- Why are they PENDING?

- Why after autentication timeout (3 days) they still login without use the password?

 

 

 

 

asfdsda

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#1
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17 Reply
Re:All guests with status: PENDING
2023-04-01 14:08:57

  @DPlus 

 

Same problem here.

 

Besides, all those "Pending" were already assigned an IP address.

What if you have only 100 IP address available and all these IP addresses were already taken by these "PENDING or unauthorized" users, How can be AN AUTHORIZE user use your WiFi?

 

 

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#2
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Re:All guests with status: PENDING
2023-04-02 15:10:38

Still the same:

 

 

 

 

 

 

Should I open a support ticket?

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#3
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Re:All guests with status: PENDING
2023-04-03 08:42:54

  @DPlus 

 

Hi, I'm testing it on my 5.9 controller, everything is working fine, Pending means the clients expired, you can click on Authorize, and it will change to authorized again.

Just striving to develop myself while helping others.
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#4
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Re:All guests with status: PENDING
2023-04-03 18:19:28

 @Fae could you please open a support ticket about this issue?

 

I'm using the lastest firmwares:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Controller:

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#5
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Re:All guests with status: PENDING
2023-04-12 10:43:34

Hello @DPlus，

 

OC200 has released the V5.9.32 Beta firmware.

Could you please upgrade the Beta firmware and confirm if the issue you encountered has been resolved?

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#6
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Re:All guests with status: PENDING
2023-04-13 00:55:25

Hi  @Hank21 

 

Unfortunately I cannot use Beta firmware in production environment.

 

To do what you are proposing I need to wait for stable firmware release to upgrade my clients.

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#7
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Re:All guests with status: PENDING
2023-04-14 06:25:53 - last edited 2023-04-17 12:42:05

Hi @DPlus,

 

The 5.9.32 official firmware has been released, please follow the post link below for details.

Omada Hardware Controller_V5.9.32 (Released On Apr 14th, 2023)

Best Regards! >> Omada EAP Firmware Trial Available Here << >> Get the Latest Omada SDN Controller Releases Here << *Try filtering posts on each forum by Label of [Early Access]*
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#8
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Re:All guests with status: PENDING
2023-04-17 12:31:03

  @Hank21 

Do you know when this update will be available using "Check for Upgrade" feature?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This controller is under CGNAT

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#9
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Re:All guests with status: PENDING
2023-04-23 12:45:53

  @Hank21 

 

How to manually upgrade the firmware?

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#10
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Re:All guests with status: PENDING
2023-04-24 01:26:58

  @Hank21 It is not clear for me if I should use HTTPS Redirection Enable or Disable.

I just want authorized clients to access internet, doesn't matter if they are browsing http ou https.

Could you explain what it the right choice?

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#11
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