TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"

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TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"

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TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-09 17:06:55 - last edited 2023-07-12 07:39:09
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.0

 ER605 V2 2.2.0 Build 20230629 Rel.64012

Did an upgrade yesterday of my ER605 V2 everything was normal executed.

No problem for the update.

But after validation of the VPN connections there seems to be a problem.

I have no control over my VPN client and server anymore. (I'm not sure if one is related to the other.)

 

I have created in (previous version)

Client to Site => Open VPN server

Client to Site => Open VPN clients with NordVPN Fixed IP

 

Both connections worked very good before the upgrade. But now something is wrong.

Seems to me that the ER605 is not under control of the OC300 and VPN is not under control anymore. Did a reboot of the complete system and reinstalled the VPN clients but seems the same. Any suggestions? 

 

ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies" this is the message that I receive.

 

Kind Regards,

 

Benny.

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#1
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1 Accepted Solution
Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"-Solution
2023-07-12 07:38:44 - last edited 2023-07-12 07:38:49
Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#12
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-10 07:14:33

  @BennyCS 

 

I am having exactly the same issue, since I upgraded just now to the latest version. None of my VPN connections work anymore, and I get the same error message.

 

At a loss at the moment, hopefully somebody can chime in on what's happening and how to fix it.

 

Max

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#2
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-10 07:31:06

  @MaxDen Just rolled back to the previous version and everything is working again... I'll wait for a fix.

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#3
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-10 08:34:00 - last edited 2023-07-10 08:34:10

Hi @BennyCS 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address and escalated it to our support engineer to look into the issue. The ticket ID is TKID230715494, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-10 08:41:16

Hi @MaxDen 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230715505, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#6
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-10 19:18:40

  @MaxDen 

 

 

Looking for todo the same and goback to the previous version. There is something fuzy going on.

How did you go back to  the previous firmware version?

 

I found the previous version on the support download site.

 

What is the process that I could use?

 

1) Just  disconnect and then full reset 

2) Once the reset is finished Connect PC to the ER605, Login  with Admin  and then upload the Bin file?

3) Full reset again and see if it is loaded with version 2.1.2

4) Connect to  the network and let the OC300 do its job?

 

 

How do you savegaurd the parameters or do I need to reconfigure everything again manual after the downgrade?

 

Benny.

 

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#7
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-11 06:06:24

  @BennyCS 

 

Download the previous version from the website.

Using the controller, go to your device list.

Select the router, config, manage device, browse for firmware.

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#8
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-11 08:59:01

  @BennyCS 

 

Well it looks like the update is not available anymore, so I assume they found a bug and removed it until fixed?

 

It would be nice to have some feedback from TP-link instead of having to guess what's happening...

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#9
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-11 19:54:21

  @BennyCS 

 

Hi

 

Thanks for the feedback. Downgrade the ER605 V2 to verson 2.1.2 reboot and everything running as it should.

 

Was impressed with the support  within the communicty and also from TP link support team. Even this happened if service is ok the problems can be solved fast and impact is limited. Still happy customer and learned some things.

 

Kind regards,

 

Benny.

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#10
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"
2023-07-11 21:23:14

  @MaxDen 

MaxDen wrote

  @BennyCS 

 

Well it looks like the update is not available anymore, so I assume they found a bug and removed it until fixed?

 

It would be nice to have some feedback from TP-link instead of having to guess what's happening...

 

I had a tech yesterday login to the router and get some log data; fortunately the error was able to be reproduced as well as the disconnect that happens when VPN is created, so hopefully they'll be able to fix this soon!

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#11
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Re:TP-ER605 V2 2.2.0 Build 20230629 Rel.64012  "Common errors for VPN policies"-Solution
2023-07-12 07:38:44 - last edited 2023-07-12 07:38:49
Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#12
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